Cancelling online
Open your booking from My bookings and use the cancel option on the booking page. If the button is not available, the business's cancellation window has passed. Contact the business directly in that case.
Cancellation windows
Each business sets its own window (for example, up to 24 hours before the appointment). The exact policy is shown on the booking page before you confirm, so there are no surprises.
Changing a time
The fastest way to change a time is to cancel within the window and rebook the slot you want. If you are outside the window, the business can often still move you. Reach out to them directly.